Privacy Policy

Information we collect

We do not ask for your name, address or payment details, and the site has no registration or log-in. Like most websites, the servers that host the site may record technical information automatically when you visit, such as your IP address, browser type, device type, the pages you view and the time of your visit. This information is used to keep the site working, secure and fast.

If you contact us, we receive whatever you choose to include in your message, and use it only to reply.

Cookies

Cookies are small files stored by your browser. The site may use cookies or similar technologies for basic functions, such as remembering settings, and for measuring how pages are used in aggregate. Third-party services we rely on, such as content delivery and security providers, may also set cookies needed for their service.

You can block or delete cookies in your browser settings. Blocking them will not stop you reading the site, although some features may not work as intended.

Referral buttons and casino websites

Some buttons on the site lead to casino offers through a referral service. When you click one, you leave this site, and the referral service and the casino may record that your visit came from us, so that a commission can be attributed. From that point, the privacy policy of the referral service and the casino applies, not this one.

Casinos will ask for personal and identity information when you register, deposit or withdraw. Read each casino's privacy policy before you share that information. We do not receive your casino account details.

Payments with Neosurf are handled by Neosurf and the casino; we never see voucher PINs or payment data.

How we use and share information

• To operate, secure and improve the site.
• To understand which pages are useful, using aggregated statistics.
• To comply with legal obligations where they apply.

We do not sell personal information. We share technical data only with service providers who help run the site, and only as far as they need it to provide their service.

How long we keep information

Technical server logs are kept only as long as needed to run and secure the site, and are then deleted or anonymised. Messages you send us are kept only while we deal with your enquiry, unless the law requires us to keep them longer.

Security

The site is served over an encrypted HTTPS connection, and access to the systems that host it is restricted. No method of storing or sending data online is completely secure, but because we do not collect account, payment or identity details, the information we hold about visitors is very limited.

Your rights

Depending on where you live, you may have the right to ask what personal information we hold about you, to ask for it to be corrected or deleted, and to complain to a privacy regulator. In Australia, the Office of the Australian Information Commissioner handles privacy complaints. Because we collect very little information that identifies you, most requests can be answered quickly.

Children

This site is intended only for adults aged 18 and over. We do not knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy when the site or the law changes. The current version is always the one on this page. Return to the Neosurf online pokies guide.